Privacy Policy

Introduction

At Driver Assist UK, your privacy matters to us. This policy explains how we collect, use, and protect your personal data when you visit our website or use our services. We are committed to handling your information responsibly and in line with data protection laws.

What Information We Collect

When you engage with our services, we may collect certain personal information, such as:

  • Your full name

  • Contact details (email address, phone number, and address)

  • Booking or service preferences

  • Payment information (processed securely via trusted third-party providers)

  • Any details you share with us through contact or booking forms

We only collect information that is necessary to provide our services or respond to your enquiries.

How Your Information Is Used

We use the information you provide to:

  • Arrange and manage driving training or support sessions

  • Respond to messages or enquiries

  • Confirm bookings and handle scheduling

  • Process payments securely through approved platforms

  • Improve the overall experience and operation of our website and services

  • Comply with legal obligations where necessary

We will never use your personal information for any purpose unrelated to the service you’ve requested.

Data Storage and Security

We do not store your personal information in a database. Any information submitted through our forms is securely sent to our email account for the purpose of processing your request. Once your booking or enquiry has been completed, we delete your data to protect your privacy.

All reasonable measures are taken to ensure your information is handled securely and is not accessed by unauthorised individuals.

Third-Party Services

We work with secure and reputable third-party providers — such as payment processors and analytics tools — to help deliver and improve our services. These providers may have their own privacy policies, which we recommend reviewing if you have concerns.

Data Sharing

We do not sell, rent, or share your personal information with third parties, except where necessary to complete the service you’ve requested or when required by law.

Your Rights

Under UK data protection regulations, you have the right to:

  • Request access to the personal data we hold about you

  • Ask us to correct or delete your data

  • Withdraw your consent to processing, where applicable

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you feel your data has been misused

Cookies

Our website may use cookies to improve user experience and website functionality. For full details, please read our Cookie Policy.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date. Please check back regularly to stay informed.

Contact Us

If you have any questions or concerns about how your data is used, you can contact us at: help@driverassistuk.co.uk