Driver Assist UK Terms And Conditions

By accessing or using the Driver Assist UK website and our services, you accept the terms outlined below. If you do not agree with any part of these terms, please do not use the site or book services through us.

About Driver Assist UK

Driver Assist UK is an independent business offering driver support and driving training services across the UK. We are not connected to the DVLA or any other official agency or government department.

Our Services

We provide a variety of driver-focused services, including practical driving lessons, refresher sessions, and tailored training packages. By using our services or submitting your details through our website, you confirm that the information you provide is accurate and complete to the best of your knowledge.

Fees and Refunds

All services are subject to a clear one-time fee, payable in advance at the time of booking. Our services often begin shortly after confirmation, which may affect your right to cancel.

Once your session is scheduled or your support request is underway, refunds may not be issued. By confirming a booking, you agree that service delivery may start immediately and that you waive your cancellation rights once it does.

Refunds are only considered in exceptional situations, such as duplicate payments or an error on our side. These are handled at our discretion. For full guidance, please refer to our Refund and Cancellation Policy.

Your Responsibilities

When using our services, you agree to provide honest and accurate information at all times. It is your responsibility to ensure you are available for any scheduled sessions. Missed or unattended appointments without prior notice may result in the loss of that session and its associated fee.

In the event that you request address update assistance for your driving licence, you agree to opt out of organ donation unless you actively choose to register separately. You also agree to destroy your old licence and return it to the DVLA once the new one arrives.

Limitation of Liability

We are not responsible for issues beyond our control, such as system outages, delays from external parties, or transport disruptions. While we aim to deliver the highest quality driving support, we do not guarantee any particular outcome, including passing a driving test or specific timeframes for application outcomes.

Data Handling

We do not store customer details in a database. Any personal information submitted via forms is received securely by email and deleted once your request has been fulfilled. Please refer to our Privacy Policy for more information about how we handle data.

Updates to Terms

These terms may be modified at any time. Continued use of our services following any changes indicates your acceptance of the revised version.

Contact Information

For any questions about these terms, you can reach us by email at help@driverassistuk.co.uk